Question 1

What is Strata Living?

Accepted Answer

Strata living is a shared ownership model where individuals own their individual units while collectively managing shared spaces like gardens, corridors, and facilities. At Strata Revolution, we specialise in expert management solutions that make strata living smooth and stress-free.

Question 2

What are strata levies?

Accepted Answer

Strata levies are regular contributions made by owners to maintain and manage the common property. We ensure clear, transparent financial management, handling levy collection, budgeting, and spending to benefit the entire community.

Question 3

How are strata levies calculated?

Accepted Answer

Levies are calculated based on unit entitlements within the scheme. We oversee fair and accurate calculations to ensure contributions align with each owners share of the property.

Question 4

What is an owners corporation?

Accepted Answer

An owners corporation is made up of all the owners in a strata scheme and is responsible for managing the common property. Strata Revolution supports owners corporations with professional guidance, admin support, and decision-making expertise.

Question 5

Can I make alterations to my strata property?

Accepted Answer

Yes, but you’ll usually need approval from the owners corporation. We guide you through the process, ensuring compliance with by-laws and coordinating all the required documentation and permissions.

Question 6

Are there restrictions on renting out my strata property?

Accepted Answer

There may be by-laws or scheme-specific rules affecting rentals. We help owners navigate these requirements and ensure all leasing arrangements meet compliance standards.

Question 7

What insurance do I need for my strata property?

Accepted Answer

Owners typically need to insure their own lot, while the owners corporation is responsible for building insurance. We coordinate both, ensuring comprehensive coverage for common areas and individual properties.

Question 8

What does it mean that Strata Revolution is an inclusive business?

Accepted Answer

At Strata Revolution, inclusivity isn’t just a buzzword — it’s how we operate. We bring a collaborative, people-first mindset to everything we do. We value diversity, listen deeply, and create space for every voice to be heard. Whether you’re an owner, resident, or committee member, we’re here to ensure you feel respected, informed, and empowered to be part of a thriving strata community.

Question 9

Do you charge commissions or mark-up supplier services?

Accepted Answer

No, never. We believe in full transparency — and that means no hidden fees, no insurance commissions, and no supplier mark-ups. We don’t take kickbacks or add on costs behind the scenes. What you see is what you get, and our advice is always driven by what’s genuinely best for your property and community — not by financial incentives.

Question 10

Can I make a complaint about my strata managing agent?

Accepted Answer

Yes. Complaints can be directed to your owners corporation or to the relevant regulatory bodies. At Strata Revolution, we’re committed to clear communication, accountability, and high service standards. Visit our Resources page to learn more about our complaints handling process.

Question 11

What is a strata scheme?

Accepted Answer

A strata scheme is the legal structure that governs the ownership and management of strata properties. We ensure these schemes run efficiently by providing full-service management and keeping up to date with all regulatory requirements.

Question 12

What are by-laws in a strata scheme?

Accepted Answer

By-laws are the rules that guide behaviour and responsibilities within a strata community. We assist in drafting, interpreting, and enforcing by-laws to promote harmony and compliance.

Question 13

What is a strata managing agent?

Accepted Answer

A strata managing agent (like us!) looks after the day-to-day operations of a strata scheme. This includes anything from financials and meetings to maintenance and dispute resolution.

Question 14

What are the responsibilities of owners in a strata scheme?

Accepted Answer

Owners are responsible for paying levies, following by-laws, and engaging with the owners corporation. We make this easier with clear communication, support, and tools that encourage active involvement.

Question 15

How are disputes resolved in a strata scheme?

Accepted Answer

Disputes can be handled through internal resolution, mediation, or formal adjudication. We offer professional, neutral dispute resolution services to help maintain a harmonious community.

Question 16

Who is responsible for repairs and maintenance in a strata scheme?

Accepted Answer

Common property is typically maintained by the owners corporation, while individual owners look after their own lots. We coordinate timely maintenance and repairs across the board, keeping things running smoothly.

Question 17

How do I participate in owners corporation meetings?

Accepted Answer

Owners can attend in person or via proxy. We make participation easy by preparing agendas, managing logistics, and keeping communication clear, so your voice is always heard.

Frequently Asked Questions

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